Certificate III in Business

Whether you are looking to return to the workforce, or looking to build on a solid start, the Certificate III in Business is the ideal qualification to give you the skills and confidence to succeed.

About this Qualification

The Certificate III in Business is suited to students or workers employed in a large range of business environments. The course covers a wide range of business skills and may include maintaining business and financial resources, improving work practices and use of business technology.

What you will Learn

You will learn a range of vital business skills including; general administration, customer services, information technology and occupational health and safety.

Your Career

This Certificate offers a useful and practical qualification enabling you to become (or be more effective as):
• Customer Service Advisor
• Data Entry Operator
• General Clerk
• Payroll Officer
• Typist
• Word Processing Operator

Units of Competency

The Certificate III in Business requires 14 units of competency:

Core Units

General Administration
BSBADM311A Maintain business resources
BSBWRT301A Write simple documents
BSBINM301A Organise workplace information

Customer Service
BSBCUS301A Deliver and monitor a service to customers
ICTCC330A Manage Customer relationship
ICAS3031B Provide advice to clients

Information Technology
BSBITU301A Create and use databases
BSBITU302B Create electronic presentations
BSBITU303A Design and produce text documents
BSBITU304A Produce spreadsheets
BSBITU305A Conduct online transactions
BSBITU306A Design and produce business documents
BSBITU309A Produce desktop published documents

Occupational Health and Safety
BSBOHS201A Participate in OHS processes

Duration

6 to 12 months

Cost

$190* (Training delivered across Victoria with Victorian State & Commonwealth Government funding. People with disabilities encouraged to apply for training)